Instant and scalable customer-to-customer support
Guuru offers a platform for a customer-to-customer support, which includes a highly advanced chatbot. Your customers are included in a training and test process, then the best ones become real guurus and they’ll be the ones answering to every query your visitors may have.
Through a push notification via pop-up chat. Once the support is concluded, the visitor will be given the chance to value the quality of the answer and the guuru will be cherished with a reward system.
• Customer service crowdsourcing platform
• Chatbot module
• Training and test to select guurus
• Analytics to monitor the support progress