SemanticForce, AI-based platform for media monitoring, analytics and customer service. It allows you to listen to your audience more closely.

SemanticForce’s deep listening puts users at the centre of attention, analysing their opinions, listening to their views and responding to their reviews – all in one solution, and on as many channels as you want.

At the heart of SemanticForce is the user-friendly, real-time updated dashboard that provides an overview of your brand and competitors. Within the dashboard there is a section where you can consult users’ opinions through keywords, identified by AI, and obtain an appreciation estimate. 

SemanticForce also features a Help Desk module, with which users’ queries can be answered.