Customer engagement & UX
Search & Navigation
Guided Selling
Conversational assistant AI-based
Customer Engagement Platform
AI search optimization
An AI-based, typo-tolerant and language-independent Search & Navigation engine. Ideal for complex catalogs and companies with specific product search needs. It offers real-time personalization of results, product recommendations, integration between online and physical channels, customer-specific pricing and forecasts of future purchases.
FACTFINDER
- +30% conversion (compared with basic search systems)
- +20% average cart value
- 1-to-1 personalization
- Vertical features for large-scale retail and B2B e-commerce
Poltio is the no-code platform that revolutionizes e-commerce: through smart quizzes and personalized journeys, it guides each customer toward the product that suits them best.
It enables brands to increase conversions and collect first-party data by creating tailored shopping experiences without technical development.
It includes LLM-based features to automatically generate clear, consistent and optimized product descriptions, while providing a product comparison. It can be easily activated via widgets on eCommerce, mobile and conversational channels.
POLTIO
- Personalized shopping experience
- Smart segmentation
- Fast, no-code implementation
Saywhatt is an AI conversational assistant that recreates the experience of a human salesperson online, guiding users through the purchase, recommending products, handling objections and activating upsell and cross-sell logic.
It integrates with the catalog and commercial strategy, offering a personalized and relevant experience.
Supports more than 15 languages with a native tone and cultural understanding of different markets.
Provides real-time insights and KPIs on conversations, conversions and user behavior.
SAYWHATT
- +25% chat CR and +20% AOV
- Shopify, Magento, Prestashop apps
- Available on website, mobile, WhatsApp Messenger and soon also via voce
Insider One is an all-in-one customer engagement platform that allows brands to orchestrate personalized experiences across every channel from one place.
With an integrated Customer Data Platform and advanced AI engine, it enables brands to unify data, truly understand customers and activate real-time omnichannel campaigns – from email and web to WhatsApp and mobile.
INSIDER ONE
- Automation, personalization and predictive AI combined to anticipate user needs
- Recognition of non-logged-in users via Device ID
- Centralized journey management
SearchHub, the AI add-on for internal site search, integrates with the existing search engine to analyze user queries and understand the real purchase intent, without requiring a platform change.
It automatically groups different search variants, corrects errors and ambiguities, improves suggestions and redirects, and identifies the most relevant results. This reduces manual optimizations, improves the user experience and turns search data into concrete conversion opportunities.
SEARCHHUB
- Understand the intent behind every search
- Optimize queries, suggestions and redirects
- Improve relevance, conversions and control
